SupportCenter
Guides, manuals, and answers to common questions.
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Installation Guide
Step-by-step instructions for common door types.
User Manuals
Download PDFs for all current and past models.
Troubleshooting
Typical issues solved with simple checks and resets.
FAQs
Answers to the most common questions.
How long does installation take?
Typically 60–90 minutes depending on door condition and lock type.
What if the battery dies?
Use the external power port to power-on temporarily and replace batteries.
Is there a warranty?
All products include a 1-year warranty with options to extend coverage.
Still need help?
Our support team is available 24/7.